Terms & Conditions
The rates shown on the rates page are per person per day for a minimum stay of 3 days. Full-board accommodation includes choice of menu, rich buffet breakfast, vegetable buffet, swimming pool, service, VAT and car park on first-come first-served basis.All Inclusive
The All-Inclusive rate also comprises water, wine, Coca-Cola and Fanta at meals and 1 sunshade and 2 beach beds for every 2 paying adults. The bedrooms feature bath with shower, balcony, TV with Sat reception of foreign channels, air-conditioning on request (available in 90% of rooms), direct-dial phone and safe box. Compared to standard rooms, the Mare rooms have partial sea view and have been renovated, with new baths and shower cubicle and hair-dryer.Period of stay
The period of stay starts at 12 noon and ends at 10 am on the check-out day indicated on the booking.Early departure, delays, short stays
In case of delayed arrival or early departure, for the days not used, a nightly room charge will be made for at most 3 days. In case of stays of less than 3 days, the services uses will be charged.Meals
Meals not taken in the hotel cannot be refunded. To replace any such meals not taken and only on request, a packet lunch can be prepared. In case of failure to notify afternoon arrival at the time of booking, it will not be possible to recover lunch on check-out day. For every room booking, a deposit of 200.00 euro must be made to be sent within 10 days from booking under penalty of immediate cancellation.Deposit
To pay the deposit of 200 euro per room, required within 7 days from the booking, you can choose between a bank transfer or credit card (VISA/MASTERCARD).Bank transfer
In case of bank transfer, the bank details are the following:BANK:
BCC GATTEO, Banca di Credito cooperativo di Gatteo, Filiale di Gatteo a Mare
Piazza della Libertà 10
47043 Gatteo Mare (FC) ITALY
Beneficiary:
DIANA S.A.S.
Via G.Cesare,72
47043 Gatteo Mare (FC) ITALY
Current account:
ABI 08574 CAB 67822 C/C 1000205951 CIN P
IBAN: IT 07 P 08574 67822 001000205951
BIC/Swift (In case of payments from abroad) ICRAITMMFY0 (the last letter is a zero)
Description:
In the description write: “CAPARRA FAMIGLIA ************ “(enter the name of the person who booked or the surname in which the booking has been made, otherwise we shall not be able to tally the deposit correctly).
Credit card
In case of payment by credit card (Visa/Mastercard):to enable us to debit the deposit to your credit card, please download the form, complete it in full and send it back via fax to +39 547 681210.
BOOKING/DATE CHANGE:
In case of change to the check-in date or of booking cancellation, the paid deposit nevertheless remains valid. Especially if notice of change is made in good time, you can fully redeem your deposit:Up to 20 days before the check-in date the change can be made without any penalty (as long as there is availability during the requested alternative period and with any change in rates according to the selected period).
Between 20 and 10 days before the check-in date 50% of the deposit will be refunded (as long as there is availability during the requested alternative period and with any change in rates according to the selected period).
Between 7 days before the check-in date to the check-in date, 50% of the deposit will be refunded if we manage to replace your booking, otherwise the deposit cannot be refunded. In any case, the deposit can be redeemed only up to 10 September 2008, after which no refund can be made.
